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General Category => Ask the Experts => Topic started by: Lost Cause on May 13, 2016, 01:02:32 PM

Title: Prior Order question
Post by: Lost Cause on May 13, 2016, 01:02:32 PM

Hello,

I\'m trying to view a sheets order I made on 4/7 but I can\'t figure out how to download it from previously purchased.  Is it available?  I can pull up the the order but I can\'t choose it to download.

Title: Re: Prior Order question
Post by: nicely nicely on May 13, 2016, 01:20:47 PM

We hold purchased files for about a week after the race date. In the future, if you\'d like to have a permanent copy of your downloads, we suggest you save any files to your computer/device.

Title: Re: Prior Order question
Post by: Lost Cause on May 13, 2016, 01:24:55 PM

Thanks..Good to know..