Ask The Experts

General Category => Ask the Experts => Topic started by: johnnym on February 03, 2019, 12:07:57 PM

Title: Red Board Room
Post by: johnnym on February 03, 2019, 12:07:57 PM

In the red board room when I try and look at yesterday’s Gulf Card I cannot open it on either a IPad or a IPhone.
Am I doing something wrong?
Thank You
John

Title: Re: Red Board Room
Post by: nicely nicely on February 03, 2019, 05:01:10 PM

No. Occasionally, it just doesn\'t work with those devices. We have never been able to recreate the error on test systems and are always working on a fix.

Title: Re: Red Board Room
Post by: Flighted Iron on February 04, 2019, 04:38:26 PM

Are you getting a message under available products that reads \"no matches found retry\"?

Title: Re: Red Board Room
Post by: johnnym on February 04, 2019, 07:34:01 PM

Yes

Title: Re: Red Board Room
Post by: Flighted Iron on February 04, 2019, 10:12:53 PM

When that happens go back to track selection and press your selection again.

Title: Re: Red Board Room
Post by: johnnym on February 04, 2019, 10:20:18 PM

Will try it ty