Ask The Experts

General Category => Ask the Experts => Topic started by: RICH on July 13, 2020, 08:05:41 AM

Title: truoble downloading
Post by: RICH on July 13, 2020, 08:05:41 AM

Hi

I can\'t seem to open or save a purchased file, nothing happens? Red board room is ok?

Thanks
Rich

Title: Re: truoble downloading
Post by: nicely nicely on July 13, 2020, 12:03:54 PM

Occasional glitches with iPad/iPbone. Why don\'t you download it from your purchase history instead?
Email help@tg with the filename if you continue to have issues.

Title: Re: truoble downloading
Post by: dannyboy135 on July 13, 2020, 02:05:09 PM

I use google chrome and works fine. Safari doesn’t work

Title: Re: truoble downloading
Post by: RICH on July 14, 2020, 04:44:09 AM

thanks , working now