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General Category => Ask the Experts => Topic started by: tegger on February 28, 2003, 06:49:54 PM

Title: Refunds for Postponed Cards
Post by: tegger on February 28, 2003, 06:49:54 PM

I purchased the Turfway sheets for the past two Saturdays and the card was cancelled each time.  How do I get a credit for these two days?

Thanks

Title: Re: Refunds for Postponed Cards
Post by: TGAB on February 28, 2003, 07:09:05 PM

tegger wrote:

> I purchased the Turfway sheets for the past two Saturdays and
> the card was cancelled each time.  How do I get a credit for
> these two days?
>
> Thanks

As a matter of policy for sheet, quick and analyses products, we review transactions involving all cancelled tracks and refund monies accordingly. In your case, TP was one of several tracks you downloaded. You have already received refunds for those two cancelled track days. It should appear on your next statement.

Title: Re: Refunds for Postponed Cards
Post by: tegger on February 28, 2003, 10:07:47 PM

Alan,

Thanks for the quick response.  As usual, the customer service is excellent.