Author Topic: truoble downloading  (Read 932 times)

RICH

  • Posts: 837
    • View Profile
truoble downloading
« on: July 13, 2020, 08:05:41 AM »
Hi

I can\'t seem to open or save a purchased file, nothing happens? Red board room is ok?

Thanks
Rich

nicely nicely

  • Administrator
  • *****
  • Posts: 126
    • View Profile
Re: truoble downloading
« Reply #1 on: July 13, 2020, 12:03:54 PM »
Occasional glitches with iPad/iPbone. Why don\'t you download it from your purchase history instead?
Email help@tg with the filename if you continue to have issues.

dannyboy135

  • Posts: 149
    • View Profile
Re: truoble downloading
« Reply #2 on: July 13, 2020, 02:05:09 PM »
I use google chrome and works fine. Safari doesn’t work

RICH

  • Posts: 837
    • View Profile
Re: truoble downloading
« Reply #3 on: July 14, 2020, 04:44:09 AM »
thanks , working now