AT wrote:
>
> Jerry,
>
> Sorry for the late response, I\'m back to a weekend player for
> a few months and haven\'t had time to read the board.
>
> No I didn\'t read Jim\'s post-- or at least not all the way
> through. My points were in regard to the original post where
> the thread started. That\'s where you or someone from TG
> talked about the seminar and made it a point to bad-mouth
> Ragozin.
>
> All I\'m saying is you could have skipped that part, talked
> about how well it went for you guys etc. I\'m just suggesting
> that you take the high road, that\'s all.
>
> I\'ve been turned around on TG because of the quality of the
> product and your customer service. Letters from laywers,
> he-said, he said arguments, anti-ragozin diatribes etc. have
> all had nothing to do with it and I doubt I\'m much different
> than most people.
>
> You\'re dealing with a pretty small niche market for these
> type of figures-- it takes a real commitment to learn how to
> use them effectively and few horse-players are willing to put
> in the time to do so-- and I just think you\'d be better offer
> focusing upon the postives.
>
> The way I look at it, the ragozin boys unwillingness to
> provide even DECENT customer service will undoubtably be
> their deathnell eventually and IMHO, you\'re much more likely
> to pick up their disgruntled users if you accent the postives
> of your product and stay out of the fray as much as a possible.
>
>
> It\'s just a suggestion based entirely on selfish reasons. I
> want to make sure one of you is still standing in 5, 10, 15,
> 20 years and I just think TG is more likely to be that company.
TG--I make no promises, but I hear you. Sometimes it\'s not a business decision--as Butch Lenzini said when one of his horses lost at 1-5, \"it just goeos to show my horse is human\".