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Author Topic: technical help?  (Read 823 times)

barn rabbit

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technical help?
« on: November 02, 2012, 08:18:50 AM »
can any body tell me how to get the final version of friday and saturday\'s sheets with the jockey profiles, in pp order and without all the extra horses.  I bought the pre-entries. ?????
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Silver Charm

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Re: technical help?
« Reply #1 on: November 02, 2012, 09:05:18 AM »
I had the same problem. I just downloaded the Seminar then the Entries. Yes I may have been billed again but TG is very Customer Service friendly and the Pre-Entry purchase will be noted and things adjusted. Small pesty problems are probably not for now.
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nicely nicely

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Re: technical help?
« Reply #2 on: November 02, 2012, 09:14:55 AM »
Yes, there was a small window when Pre-entry purchasers were double-charged. We will osrt that all out after the weekend.
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Bet Twice

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Re: technical help?
« Reply #3 on: November 02, 2012, 10:33:07 AM »
How should one download the final sheets to avoid getting charged?  When I put the full SA card in my cart for today it shows $25, although I bought the pre-entries.
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